Reviews

8.6
Review score

Score Breakdown

Cleanliness
9.0
Comfort
8.8
Property location
8.2
Facilities
8.6
Staff
8.7
Value
8.1

Reviews

    NEVILLE
    au

    Review score

    10
    18 April 2018
    There are no comments available for this review.
    Erwin
    jp

    Review score

    9.6
    18 April 2018
    There are no comments available for this review.
    Aliki
    cy

    Review score

    4.6
    16 April 2018
    Tiny room, not value for money
    Near Kyoto station
    Geneviève
    ca

    Review score

    7.1
    15 April 2018
    There are no comments available for this review.
    Yves from Tokyo
    jp

    Review score

    10
    15 April 2018

    Great option for Kyoto!

    No disappointments at all.
    Surprised by the design of the hotel & the size of the standard rooms. This hotel is way above Japanese standards for this pricing level.
    Sabina
    np

    Review score

    7.9
    14 April 2018
    There are no comments available for this review.
    Susana
    bg

    Review score

    9.6
    14 April 2018
    You need to pay extra for the swimming poil
    There is shuttle to the Kyoto station which is very convenient. Room is big and well done.
    Stacy
    id

    Review score

    9.2
    8 April 2018
    There are no comments available for this review.
    vincent
    us

    Review score

    7.9
    7 April 2018

    Overall happy with everything. My wife really enjoyed the size and comfort of the room

    Breakfast and restaurants Pricey. Gym wasn’t really a gym just a couple of treadmills.
    Room was big. Beds and pillows very comfortable. Close to Kyoto station.
    Raja
    ch

    Review score

    5.4
    6 April 2018
    There are no comments available for this review.
    au

    Review score

    10
    31 March 2018
    Room size. Comfortable bed. Position shuttle service to station
    Traveller1183
    sg

    Review score

    8.3
    31 March 2018

    Great stay, great location

    Prices can be a little steep at times and the shuttle service to the train station. Though it already running at its full capacity, morning is usually the peak especially people checking out with suitcases. Maybe there could be some arrangement to get the suitcases to the station in some ways.
    The honesty of the staff was beyond words. Ms Iwata realized that I was overcharged on the website due to some technical issues, she was quick to spot it and informed her manager to make the changes. A great stay, great location, great staff. Will definitely recommend and come back again.
    Sam
    us

    Review score

    10
    29 March 2018

    Great all around...

    Hui San
    hk

    Review score

    9.6
    9 March 2018

    Fantastic Stay 😀

    Love the location, good service from staff .. will be back
    Dee
    au

    Review score

    7.9
    28 February 2018

    Good quality hotel.

    The WI-FI never worked for us which was a bummer.
    Buffet had a lot of variety. The room was spacious and the staff were always very kind and helpful.
    Brittany
    au

    Review score

    5.4
    24 February 2018
    There are no comments available for this review.
    fr

    Review score

    10
    23 February 2018
    There are no comments available for this review.
    Tamaole
    au

    Review score

    7.1
    19 February 2018

    Very nice hotel

    poor wifi and have to pay to use facilities, eg gym
    Size of the room, shuttle bus and friendly staff
    au

    Review score

    9.2
    11 February 2018
    help or guidance on the transport system / maps would have been helpful
    Room was comfortable and location close to the station.
    Agooi
    sg

    Review score

    7.5
    11 February 2018

    Overall service rendered by hotel staff is good especially the Drivers of the shuttle bus service.

    Location of the hotel is easily accessible to the nearby places of interest.
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